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Legal Statement for HillsVet.uk

TERMS AND CONDITIONS REGARDING YOUR USE OF THIS SITE

Your personal data is collected by Hill’s Pet Nutrition Manufacturing, s.r.o., IČ: 27580792 (“Controller”). We will store your data in our databases and use it for maintaining your account profile, responding to your questions about our Company and its products and services, contacting you if you win in our promotions and events that require the registration, and for the marketing purposes, e.g. sending you newsletters, offers, surveys and other information by email. Provision of the personal data is voluntary. Collected personal data may be shared within Hill’s Pet Nutrition group of the companies and the service providers processing the personal data on our behalf. Some of them may be located in non-EU countries, so you also agree with the transfer of your personal data outside of EU. Your personal data is only processed in compliance with the applicable laws. You have the right to access your personal data stored by us, rectify, erase and object as well as other rights provided for in the Data Protection Act.

Hill's Pet Nutrition Manufacturing, s.r.o. ("Hill's") maintains this Internet site as a service to the Internet community. The content (images and text) placed by Hill's or its group companies and Colgate-Palmolive Company are copyrighted. The brand names, logos, labels and package designs ("trademarks") that appear on this site belong to Hill's Pet Nutrition Inc., its group companies or its licensors where noted. By placing these trademarks on the site, Hill's is not granting a license to use or reproduce them. Marking of trademarks denotes Hill's trademark ownership status in the United States only. Status and markings of trademarks may vary by country. You may download the content in this site only for your personal, non-commercial use. The content may not be otherwise copied and may not be modified.

Hill's will use reasonable efforts to include accurate and up-to-date information, but makes no warranties or representations as to its accuracy or completeness and to the fullest extent permitted by applicable law Hill's disclaims all warranties, conditions and other terms relating to this website and its contents, including any warranties, conditions and terms which may be implied and whether relating to quality, fitness for purpose, title, non-infringement or otherwise.

Hill's does not, and, notwithstanding anything to the contrary, nothing in these terms and conditions shall act to exclude or limit Hill's liability for death or personal injury resulting from its negligence, for fraud or for any other liability which may not by applicable law be excluded or limited. Any statutory rights of users in their capacity as consumers are not affected by any of these terms.

Subject to the preceding paragraph, in no event shall Hill's be liable (whether for breach of contract, negligence or for any other reason) for any loss of profits, exemplary or special damages, loss of sales, loss of revenue, loss of any software or data, loss of use of computer equipment, software or data, loss of or waste of management or other staff time or for any indirect, consequential or special loss, however arising.

Hill's maximum aggregate liability to you in connection with this website whether in contract, tort, including without limitation negligence, or otherwise is hereby excluded.

Hill's shall not be liable for damages of any kind arising out of your inability to access a Hill's maintained site or your reliance on the information on the site.

Clicking on certain links within www.HillsVet.com and other domains owned and operated by Hill's or other members of the Hill's group of companies will take you into other web sites for which www.HillsVet.com and other domains owned and operated by Hill's or other members of the Hill's group of companies will take no responsibility.

Hill's collects information that can identify you only when it is voluntarily offered. Hill's uses this information in accordance with its privacy policy, which is described below.

Any non-personal information, communications or material you send to www.HillsVet.com and other domains owned and operated by Hill's or other members of the Hill's group of companies or to Hill's by Internet electronic mail are on a nonconfidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products. Any information you send to www.HillsVet.com and other domain owned and operated by Hill's or other members of the Hill's group of companies must be truthful, and not violate the rights of others and be legal.

Hill's reserves the right to withdraw products referred to in www.HillsVet.com and other domain owned and operated by Hill's or other members of the Hill's group of companies and to change this legal statement at any time.

Privacy policy and children's privacy policy

Hill's takes care to respect the privacy of its on-line visitors. Our privacy policy is outlined below. As the technology of the Internet changes, this policy may also change. Any change will be promptly reported in these pages.

A special note to parents and caregivers

Hill's cares about the privacy of children. We recognise that children's use of e-mail and the Internet raises special concerns for privacy and security of information.

It is Hill's intention to adhere to the Children's Advertising Review Unit ("CARU") Guidelines for Advertising on the Internet and on-line services, including its guidelines on collecting personal information from minors. Hill's reminds and encourages all parents to check and monitor their children's on-line activities. Help us protect the privacy of your children by ensuring that they never send-e-mail or submit personal information on this site or any other without your permission.

What information do we collect? What do we do with it?

Information that can identify an on-line visitor is collected only when voluntarily provided. We collect identifiable personal data only to respond to our visitors' questions about our Company and its products and services, to mail out Company literature, send out event invitations, deliver newsletters and other offers, or to contact the winners of draws, contests or promotions. We don't use your e-mail address or other personal information for any purpose other than responding to your request or sending the messages about topics mentioned above. We don't use it internally, and we don't share it with anyone outside the Hill's group of companies, other than as specifically set forth herein. Personal data is preserved for a period of time that is necessary for the purpose of its processing.

When you visit our site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer the site and to collect broad demographic information for aggregate use.

Our site sometimes includes information about draws, contests or other promotions that Hill's is offering or is offering jointly with another Internet enterprise, and we may allow you to enter electronically in some cases. If that occurs, Hill's and/or our authorized representatives will use the information you provide for the purpose of conducting the promotion (for example, to contact you if you have won) and with your consent, to offer you products and services of Hill's and our joint promotion sponsors. In addition, we may also collect demographic and other data for market research, advertising and promotional purposes.

As part of the services offered to you through our site, the information you provide to us may be transferred to countries outside of the European Economic Area. By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. We also share information between our group companies, which are located in countries worldwide, including Hill's Pet Nutrition Inc. of the United States. These countries may not have similar data protection laws to the EEA.

Controller of the personal data is Hill's Pet Nutrition Manufacturing, s.r.o. with its registered address at Prague 4, Na Pankráci 1724/129, Post Code 140 00, Czech Republic.

Hill’s Pet Nutrition Cookie Policy - Europe

We use cookies, and similar technology, on our websites. This notice provides you with information about how we use cookies and how you can control them.

By using this website (and each website operated by us and our affiliates) you accept the use of cookies (and similar technology) in accordance with this notice. In particular, you accept the use of analytics, advertising and functionality cookies for the purposes described below.

If you do not accept the use of these cookies, please see the section below entitled ‘How to control or delete cookies’ for further instructions.

What is a cookie?

Cookies are small files of letters and numbers that are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
We use two broad categories of cookies:

  • First party cookies, served directly by us to your computer.
  • Third party cookies, served by a third party on our behalf. We use third party cookies to help us analyse our websites and their use, and to enable tailored advertising (as described below).

How do we use cookies?

The table below summarises how we and third parties use cookies on our websites. Those uses include using cookies to:

  • understand the total number of visitors to our sites on an ongoing basis and the types of internet browsers (e.g. Firefox, Safari or Internet Explorer) and operating systems (e.g. Windows or Macintosh) used by our visitors;
  • monitor our sites’ performance, including how visitors navigate our websites, and to improve our websites;
  • customise and enhance your online experience; and
  • enable tailored Hill’s and third-party advertising both on and off our websites.

What types of cookies do we use?

The types of cookies used on our websites can be classified into one of four categories, namely 'essential website cookies', 'functionality cookies', 'analytics cookies' and 'advertising cookies'. The following table gives you further information about each category, and the purposes of the cookies we set:

Type of Cookie

What it does

Source and how to block

Essential website cookies

These cookies are essential to enable you to move around our websites and use their features. These cookies don't gather information about you that could be used for marketing or remembering where you have been on the internet. These cookies are often session-specific, expiring after your visit to the website (session) has ended. This category of cookies cannot be disabled.

Hill’s
(first party cookies)

Functionality Cookies

These cookies allow our websites to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. This category of cookies cannot be disabled.

Hill’s
(first party cookies)

Functionality and advertising Cookies

These cookies are used to deliver some content on our websites using YouTube. Data collected by Google may also be used by Google and its partners for other purposes, including providing tailored advertising both on and off our websites.

YouTube (opt-out)

Analytics cookies

These cookies, including cache cookies, are set by Google Analytics, Omniture, and Fabric and Quantcast and are used to collect information about how visitors use our sites, including the number of visitors, the websites that referred them to our websites and the pages that they visited on our websites. We use this information to compile reports and to help us improve our websites, for example, by letting us know if users find any errors and by ensuring that users find what they are looking for easily. Typically these cookies stay on your computer until you delete them.

Omniture (opt-out)
Google Analytics (opt-out)

Fabric (opt-out)

Quantcast (opt-out)

Advertising cookies

These cookies are used to collect data about the websites and individual pages that users visit both on and off our websites (which might indicate, for example, your interests and other attributes). They are typically used to deliver adverts and other marketing communications more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They stay on your computer unless you delete them and they remember that you have visited a website. They can also show if you arrived at our website through an advertising link.

This information is shared with other organisations such as advertisers and our contractors, who might use it with information about how you use other websites, including to identify shared interests and behaviours across groups of users who visit our (and other) websites.

AddThis (opt-out)
AppNexus (opt-out)
Doubleclick (opt-out)
Facebook
Media6Degrees (opt-out)
Mediamind (opt-out)
Twitter
Yahoo (opt-out)

Fabric (opt-out)

Other similar technology

As is the case with many websites, we use technology similar to cookies, including local shared objects (sometimes called ‘flash cookies’), browser history sniffing, browser fingerprinting and pixel tags (sometimes called ‘web beacons’).This gives us and our providers information about how our websites and their content are used by visitors, and allows us to identify whether your computer or device visited our sites or other websites in the past.

Our servers automatically collect your IP address when you visit our websites, and we may associate that with your domain name or that of your internet access provider. We may also capture certain “clickstream data” relating to your use of our websites. Clickstream data includes, for example, information about your computer or device, web browser and operating system and their settings, the referring page that linked you to our sites, the pages and content you see or click on during your visit and when and for how long you do so, items you download, the next website you visit when you leave our sites, and any search terms you have entered on our sites or a referral site.

How to control or delete cookies

You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our websites and any communications you receive from us may be less relevant to you than they could have been. Please also understand that if you choose to manage your cookie preferences, our cookie management tool will place a cookie on your device to allow your choices to be honoured. If you delete or remove cookies from your device, you will also remove this preference cookie and you will have to renew your choices.

You can block cookies by using the opt-out links provided in the table above, or by changing your browser settings so that cookies from our websites cannot be placed on your computer or mobile device. In order to do this follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

Further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

Cookies that have been set in the past

If you have disabled one or more cookies, we may still use information collected from cookies before your disabled preference was set. However, we will stop using the disabled cookie to collect any further information.

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